Customer Management System

DUX CMS enables your company to generate better business outcomes by giving your customers rich, personalized and engaging experiences. Customer care is a crucial element of business success. Every contact your customers have with your business is an opportunity for you to improve your reputation with them and increase the likelihood of further sales.

From your telephone manner to the efficiency of your order-fulfilment systems, almost every aspect of your business affects the way your customers view your business. With DUX CMS you will increase your levels of customer care. DUX - CMS system assesses the performance of business areas which significantly affect your customers' satisfaction levels.

For instance, you might track: